Terms of delivery
These general terms of delivery apply to all deliveries from HAPLAST AS, unless they are deviated from in the order confirmation or invoice.
1. Parties and scope
These general terms and conditions of sale and delivery apply to all sales of products and services (“Products”) from Haplast AS, company no. 987 486 945 (“Seller”), to customers (“Buyer”), unless the parties have agreed otherwise in writing.
2. Quotations and purchase orders
All prices stated in the offer are exclusive of VAT. The validity period is, unless otherwise stated, 30 days from the date of the offer. The Seller reserves the right to adjust/regulate prices in the event of changes in raw material prices, exchange rates or other changes in materials for production. The price and other terms of the offer are based on information and quantities stated by the Buyer in the request for quotation. If the purchase order does not correspond to the information or quantities stated, the Seller has the right to adjust the price or other terms in accordance with the final information. The Buyer is responsible for the accuracy of the information given to the Seller about the intended use of the products. The Buyer may cancel his order for Products within 2 working days of ordering. When ordering special products, a drawing must be prepared. The drawing must be approved by the customer before production, and after approval is binding and cannot be cancelled. The stated delivery times apply subject to intermediate storage; planned delivery times are stated in written orders. Unless otherwise agreed, the offer applies as a total order
3. Prices
Prices are determined based on the Seller's current price at the time of the offer. Prices are stated exclusive of VAT. Packaging costs and shipping costs are not included in the product price. Shipping costs are calculated and invoiced separately, and specified in the order confirmation, packaging costs are specified on the final invoice. The price for the Product stated in the offer or order confirmation does not include unloading of the Product or removal of packaging unless expressly stated. Goods delivered on Europallets are charged to the Buyer at the actual cost. Other packaging costs may apply. The Seller reserves the right to adjust prices without prior notice.
4. Payment terms
Invoices are due for payment 30 days after the invoice date. If payment is not received on the due date, the Seller is entitled to late payment interest in accordance with the Interest Act (LOV-1888-06-29-2), which runs from the due date. The Buyer is not entitled to withhold or offset the purchase price, late payment interest or parts thereof against any claims the Buyer may have against the Seller. The Seller reserves the right to demand payment before delivery or to demand security for payment at any time without prior notice. If the Buyer fails to pay the purchase price or parts thereof, or fails to provide the requested security, the Seller is entitled to withhold its deliveries of Products until outstanding payments have been made and/or the requested security has been provided. In such cases, the delivery time as stated in the order confirmation is calculated from the date of payment or security.
5. Delivery terms
The Seller states the delivery time in the order confirmation. If an order is changed after the Seller has stated the delivery time, the Seller has the right to set a new delivery time, calculated from the day the notification of the last change is received by the Seller. The terms of delivery shall, unless otherwise specifically agreed, be EXW – Ex Works (INCOTERMS 2020), available at Haplast AS or another agreed address. The Buyer is responsible for the shipping costs. Additional costs may be incurred if the loading time is not observed or loading entails additional work for the Seller. If the Seller does not deliver at the agreed time as stated in the order confirmation or otherwise agreed in writing, and the delay is significant, the Buyer may terminate the contract/purchase order. If the Buyer chooses to cancel the order, the Seller shall be notified in writing. The Seller is not liable for damage or loss resulting from the delay. The Buyer is not entitled to claim compensation or damages for the delay. Delivery is agreed between the Seller and the Buyer in order to find the best possible solution for both parties. The Buyer is responsible for unloading. The truck must be on level ground during unloading. The buyer is responsible for ensuring that there is a road and space for the truck to turn around. The buyer is responsible for unloading Products with appropriate equipment to prevent damage to Products and people. The seller reserves the right to invoice any costs from the carrier for waiting time during unloading, redirection to another address, multiple unloading locations, unloading with a crane truck, etc.
6. Ownership and risk of loss
Title to delivered Products passes to the Buyer when the goods have been paid for in full. The risk of loss passes to the Buyer when the Seller has delivered the Products available for loading, even if title does not yet pass to the Buyer. The Buyer is obliged to take good care of the Products during the period they are in the Buyer's possession but still owned by the Seller, and to insure them at its own expense.
7. Complaints and product warranty
Returns of defective Products or deliveries that do not comply with the purchase order are only accepted if a complaint has been made in accordance with clause 7. Returns and exchanges of Products from the stock range are accepted if the Products are undamaged and in their original packaging. The right of return and exchange only applies to Products from the stock range and by separate agreement. Specially manufactured Products ordered by the Buyer cannot be returned or exchanged. The Seller will provide a credit of 70 percent of the invoiced price upon return or exchange of Products from the stock range. If the Products are returned more than six (6) months after delivery, no credit will be provided. The Buyer is responsible for and pays for the transport of returned Products to the Seller's premises. All returned Products must be well packaged and include a delivery note with the following information:
- Desired action (exchange, credit, etc.)
- Item name and quantity
- Reason for return and agreement with whom the return is arranged
- Seller's delivery note and/or invoice number
8. Returns
Haplast reserves a sales pledge on delivered goods until they have been paid in full, plus interest and costs.
9. Limitations of Liability
The Buyer shall hold the Seller harmless from any claims by third parties resulting from damage to property or person. The Seller is not liable for defects caused by efforts or materials supplied by the Buyer.
10. Force Majeure
Neither Seller nor Buyer shall be liable for any delay or failure to perform its obligations, except for the payment of money, when the failure is due to circumstances beyond the reasonable control of the affected party. Such circumstances include, but are not limited to, storm, flood or other natural disaster, fire or other accident, war, mobilization, epidemic or pandemic or other medical disaster, state of emergency, strike or other labor market actions, measures necessary to protect the health of employees or customers (e.g. due to epidemic or related government measures), export and import bans, machinery breakdown, stoppage of large-scale production, limitations in essential raw materials or energy sources, failures or delays in deliveries by subcontractors, transportation disruptions and other obstacles or disruptions that directly or indirectly prevent, delay or make the production or delivery of Products unreasonably difficult.
11. Governing Law and Dispute Resolution
These general terms and conditions of sale and delivery shall be governed by Norwegian law. Any disputes, controversies or claims arising in connection with these terms and conditions, or their breach, termination or invalidity, shall be settled by the district court at the Seller's domicile as the first instance.
The Pine Flat, March 16, 2026.
Haplast AS

